Frequently Asked Questions
We print on 308gsm gallery quality heavyweight paper - Hahnemuhle Photo Rag. It's a great choice for prints, because of its vibrancy, fade resistance, and low reflectivity.
Choose the right spot on your wall. Use the hook at the back of the frame and hang it on a strong mail. Level your frame to ensure the evenness.
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We prepare all of our images to order. Normally, unframed prints will dispatch and ship within 3 - 7 business days. Framed prints take 3 - 10 business days to dispatch and ship.
Yes we do. And we offer FREE shipping worldwide.
We will update you via email as soon as your order has been dispatched. If you have not received your order within a couple of days of its dispatch, please contact us and we'll look into it.
If you're unhappy with your print, please let us know and we'll arrange to either replace it if it's damaged during transit or offer a full returns and refund. Please see our Refund policy page for more information.
Please contact us immediately, and we'll do all we can to help. If we haven't submitted your order through to print, we'll be able to make any necessary amendments for you.
Yes, we accept all major credit cards and you can also pay via Paypal.
We only use trusted partners to manage our store's checkout so you do not have to worry about your data's safety.
We absolutely can! One of the beauties of the way we work is we can produce smaller or larger prints as required. There are physical limits to how large our prints can go, but get in touch, and we'll be delighted to give you a quote.
Get in touch, and if there's something we can do to help you set up your images to print for a small fee, we'll be happy to advise and help.
We'd be delighted to see how we can help you. If there's anything specific you have in mind, please get in touch.
We are happy to hear from you
Let us know your comments or leave us a message on how we can assist you. We will get back to you as soon as possible.